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At Khadi Pure ITPP Swad, we value the satisfaction and convenience of our customers. To ensure a smooth and efficient delivery process, we have established the following shipping delivery conditions:
1. Shipping Methods: We partner with reputable shipping carriers to deliver our products domestically and internationally. Customers can choose their preferred shipping method based on their location and urgency of delivery.
2. Delivery Timeframes: We Delivers in 7 days, Sometimes delivery times vary depending on the shipping method selected and the destination. We strive to provide accurate delivery estimates at the time of purchase, considering factors such as product availability and shipping distance.
3. Tracking Information: For transparency and peace of mind, we provide tracking information for all shipments. Customers will receive tracking details via email or SMS to monitor the status of their delivery and plan accordingly.
4. Packaging Standards: We adhere to industry-standard packaging practices to ensure the safe and secure delivery of our products. Fragile items are appropriately padded and labeled to minimize the risk of damage during transit.
5. Shipping Charges: Shipping charges are calculated based on the weight of the order, the selected shipping method, and the destination. Customers will be provided with a clear breakdown of shipping costs before completing their purchase.
6. Returns and Exchanges: In the event of damaged or incorrect items, we facilitate returns and exchanges according to our company’s policies. Customers should notify us promptly upon receiving a faulty shipment to initiate the return process.
7. Customer Support: Our dedicated customer support team is available to assist with any shipping-related inquiries or concerns. Whether tracking a package or resolving delivery issues, we strive to provide prompt and helpful assistance to our valued customers.